The Process Manager (m/f/d) will be responsible for evaluating, improving and monitoring the entire process management at Uniplan. You will work closely with individual offices to ensure the efficiency of business operations, create and implement process changes or improvements as needed. You are responsible for providing training and guidance to individual office, to help them take documentation of existing standard processes and improvements, forecast expected results of process changes, analyse implemented changes and make further adjustments to workflow, schedules or other processes as required. You will participate group compliance audit and follow up findings/reports to management. Your reporting line is to the Chief Finance Officer.