Event Senior Account Manager/Account Director (m/f/d)

Uniplan. An agency for brand experience.

With our Headquarters based in Cologne, Germany, we have offices across Germany, and Asia. Uniplan was founded in 1960 in Cologne. Since then, we have reinvented ourselves time and again, and with a feeling for future trends and developments, we have combined the origin of craftsmanship with creative imagination. Today Uniplan combines all creative disciplines from strategy, creation, design and project and event management to engineering and production. We accompany our client partners from the first idea to the last step - all for the one moment that makes the brand experience unique.

Your role

This position fulfils an important role for Uniplan HK, taking responsibility for being the lead point of client contact and working closely with management and cross-functional teams in shaping client relationships, securing new business, and ensuring high quality delivery.

Client Leadership & Account Management:

• Act as point of contact for all matters related to assigned client projects to ensure the timely and successful delivery of solutions to client needs and objectives
• Develop a trusted advisor relationship with key accounts, customer stakeholders and executives, identify and grow business opportunities with both existing and potential clients

Pitch Leadership & Business Development:

• Lead end to end pitch processes from brief understanding to final proposal delivery
• Follow up with clients regularly to ensure needs are being met and to identify new business opportunities
• Work closely with Head of Accounts in the development of new business strategies and opportunities in alignment with company’s financial objectives
• Ensure projects are delivered with healthy margins and strong financial discipline to maximise efficiency and profitability

Project Oversight & Delivery Excellence:

• Oversee the delivery of projects to ensure client expectations, brand objectives and quality standards are met
• Maintain strong control over budgets, timelines and gross profit (GP)
• Act as escalation point for key issues and ensure smooth project execution

Resource & Team Management:

• Coordinate internal teams and external partners/freelancers across projects
• Contribute to the potential development and scaling of a dedicated team to support business initiatives
• Build good relationships with vendors including freelancers to develop and expand the vendor pool to support project needs and timeline

Your talent

• Min 5+ years of experience in brand experience, events, exhibitions, or integrated agency environments
• Proven experience managing large-scale, complex accounts and high-value projects
• Strong track record in pitch leadership and new business development
• Ability to engage confidently with senior client stakeholders
• Strong understanding of end-to-end project delivery (strategy to execution)
• Excellent communication and leadership skills, with the ability to manage cross-functional teams
• Comfortable working in a fast-paced, international, and multicultural environment
• Fluent in English and Cantonese, Mandarin is a bonus
• Willing to work over time over weekends or public holidays and available to travel if required

If this sounds like the role for you, please click "Apply Now".

All applications will be handled in strict confidence and used solely for recruitment purposes.

Join Uniplan and help create unforgettable experiences that connect brands with people in meaningful ways!