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work

Where Design meets Technology — Creating a Virtual Showroom with KHS

client:
KHS
region:
EMEA
  • Concept Design97
  • Digital32
  • EMEA58
  • Industrial10
  • Showrooms13
  • Streaming14
  • Concept Design97
  • Digital32
  • EMEA58
  • Industrial10
  • Showrooms13
  • Streaming14

Introduction

A smart alternative

The COVID-19 pandemic hit the industry very unexpectedly, requiring fast and digital solutions for trade shows. Uniplan created a digital brand gallery for our client KHS, one of the world’s market leaders for filling and packaging solutions. With trade shows cancelled, it was a smart alternative.

The Challenge

KHS needed to transition to a digital format - to offer customers and prospective clients access to new products, innovations, and service functions.

What was needed was a user-friendly, appealing and globally accessible format that put B2B solutions in the foreground. These had to be presented in a customer-friendly way, with all the essential information conveyed. Instead of visually transferring a trade fair booth 1:1 into a digital format - like KHS’ competitors - we advised our client to go their own way and develop a completely new, and innovative, concept.

What We Did

Three-dimensional. Digital. Innovative.

Our showroom concept served as a virtual shop window. The three-dimensional scenery was designed without having to adhere to the limitations of a physical room, and each designed touchpoint was realized in a warm and smooth way. It allowed visitors to view the product innovations in their entirety and in detail. Customers could also obtain detailed information about the services offered and download accompanying materials. Video formats created for the activation campaign attracted attention in advance of the showroom launch.

How We Delivered

A new costumer touchpoint

We solved our client’s problem very quickly and realised the project within a few weeks. We not only set up a place that delivered all content to the target group in an appealing way but created a new digital customer touchpoint that was available worldwide and at any time. The newness of the project brought KHS into the wider industry conversation. The high level of interest in the concept and technical implementation of the brand gallery made waves even beyond the sector to the creative scene.

The Key Facts

Project: KHS digital brand gallery

Mission: a quick turnaround development of a digital solution for presenting products and service functions in response to cancelled trade shows during the COVID-19 crisis

Solution: an interactive 360° tool that clearly explains KHS’ complex products and service functions to visitors

Result: the creation of an entirely new customer touchpoint that enabled our client to generate awareness and stay at the heart of the conversation despite global restrictions

The Numbers

1 brand gallery

2 editions

4 weeks of implementation

360 ° brand experience

Finding new ways to support our customers is what drives me most in this job. The KHS Brand Gallery as a creative digital project is a good example of this.
— Vinh Ly, Group Head, Uniplan

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